I've developed a relationship with the business largely because of the honesty with which the guys there conduct themselves. Everything they've recommended has been proved necessary, and they've always accepted responsibility for parts that have gone wrong. One time I bought a starter motor online and had it installed. When it failed a little later, Beachside found a good one and redid the job at a reasonable rate. When I had an old Q45 checked out, they accurately diagnosed a dead injector and a leaking steering rack. They replaced both, and when the new rack began to leak shortly thereafter, they replaced that willingly at no charge. I felt the rear shocks were bad -- giving them a perfect opportunity to make more money, but they said they felt the shocks were okay. That's why I keep going back there.